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RETURN POLICY

We appreciate your interest in the items offered for sale on WoodLibraryMuseum.org. Except as provided below, all sales are final and non-returnable. The terms and conditions of this Return Policy apply only to items purchased via the Shopping Cart at WoodLibraryMuseum.org. Items purchased in any other manner may not be returned to woodlibrarymuseum.org, and WoodLibraryMuseum.org shall have no responsibility or liability in connection with such other items. Items will be shipped within 1 to 3 business days by UPS.

1. ERRONEOUS SHIPMENT
WoodLibraryMuseum.org will exchange an item that was erroneously shipped to you for the correct item, provided:

(i) The item is received by WoodLibraryMuseum.org within 30 days of the shipping date; and
(ii) The returned item is undamaged and still in its original wrapping, if applicable.

2. DEFECTIVE ITEM
WoodLibraryMuseum.org will exchange a defective item for a new copy of the same item, provided:

(i) The item is received by WoodLibraryMuseum.org within 30 days of the shipping date; and
(ii) The item is returned with all of its original packaging and contents.

3. UNSATISFACTORY ITEM
WoodLibraryMuseum.org will exchange an item that you deem unsatisfactory for another item offered for sale WoodLibraryMuseum.org of equal or lesser value, provided:

(i) The item is received by WoodLibraryMuseum.org within 30 days of the shipping date; and
(ii) The returned item is undamaged and still in its original wrapping, if applicable.

4. PROCEDURE FOR RETURNS
Any items to be exchanged in accordance with this Return Policy, must be returned to WoodLibraryMuseum.org at the following address:

Wood Library Museum of Anesthesiology
520 North Northwest Highway,
Park Ridge, IL 60068-2573, USA
You must include with any items to be exchanged, a written statement of the reasons for such exchange, including as applicable the error in the shipment, the nature of any defect, or the reason the item is unsatisfactory, together with your Order ID number.

In the event of a return due to an erroneous shipment or defective item, you shall pay in advance all return shipping costs, and WoodLibraryMuseum.org will issue you a credit or refund (at the option of WoodLibraryMuseum.org), in the amount of the actual return shipping costs, up to a maximum of the cost of the WLM's original shipment to you. You will not be charged any additional fees or shipping charges for replacement items.

In the event of a return due to an unsatisfactory item, you shall be responsible for and pay in advance all return shipping costs, and you will be assessed an additional shipping charge, in accordance with the rates specified at the Shopping Cart, for the replacement items. You hereby consent and authorize WoodLibraryMuseum.org to charge to your credit card on file with the WoodLibraryMuseum.org the amount of the additional shipping charge.

Please allow up to three weeks for the processing of returns and shipping cost credits or refunds. We will notify you via email of your exchange and any shipping cost credit or refund.

-WoodLibraryMuseum

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